![]() Go to Settings > General > VPN to find your VPN settings. These suggestions are things that some users who have experienced this problem have said worked for them. See also: Wi-Fi Weak Security Message on iPhone or iPad: WPA/WPA2 (TKIP) Not Considered Secure Other Things to Try Press and hold both the Sleep/Wake (top or side) button and the Home button.Press and hold both the volume down button and the Sleep/Wake side button.When the Apple logo appears, release both buttons.While holding the volume down button, press and hold the side button.Press and release the volume up button, then immediately press and hold the volume down button.Force Restart iPhone 12, 11, X, 8 or iPhone SE (2nd gen) Go to Settings > General > Software Update. Often people will find that an update has fixed an issue they are having. Keeping your iPhone updated is important. Press and hold the top button until you see the Apple logo. ![]() ![]() While you are in an active call, there is an option to select the keypad from the call screen. See also: How to Fix Face ID not Working on iPhone The Two KeypadsĪs a few users who have experienced this problem have realized, there are two iPhone keypads. We first explain about the two keypads you can find on your iPhone, then give some general tips to try and resolve the problem, and finally list a few alternative options that have worked for some users. See also: iPhone 11 Screen not Responding to Touch? Get it Replaced for Free How to Fix There are posts in Apple’s discussions dating back to 2014 from an iPhone 5 user running iOS 8. Problems like this have been seen before. See also: Not Enough Space to Transfer Backup to iPhone, Fix At least one user reports that after trying to enter from the keypad, the call will fail. One user reports being able to use the keypad while on a phone call only if the phone is not on speaker, but if the phone is on speaker – the way many people will dial a number they know will require making multiple menu selections before being put on hold – they cannot input menu selections using the keypad. See also: iPhone or iPad not Showing up in Finder on Mac, Fix This issue has affected people using different cell services. This issue seems to affect users’ ability to enter numbers for phone prompts for many different phone numbers, and so appears to be a general problem for the affected users. This can be a serious problem when trying to make a call that requires entering information and selecting menu options. Although the Field Menu items are read-only and are unchangeable, this testing mode is meant for professionals and in some cases, may have the potential to disrupt your cell service.Some users have reported a problem where they are unable to use their iPhones keypad (also called dial pad) to punch in numbers while they are on a phone call. Note: for accurate cell tower readings, it is recommended that you turn your iPhone’s Wi-Fi off.Ī word of caution. To restore your signal bar back to the standard dots, just enter Field Test mode again and simply exit out of it (by pressing the home button) or you can reboot your iPhone. Your iPhone’s signal bar is now a numerical value. ![]() Now, release the power button then hold the Home button until your iPhone goes back to its home screen.While in the Field Menu, hold down your iPhone’s power button until the “slide to power off” screen appears.If you want to keep this numerical value instead of the signal dots, do this: With this, you’ll see a decibel value (for example, -115 for a weak signal or -50 for a good one) in place of the signal strength in the upper-left corner of your screen. (For example, PDP Context Info has information about your carrier’s Access Point Name APN and your mobile IP Address.) Keeping the numerical signal indicatorįor the casual iPhone tinkerer, the most useful feature on this secret menu is the use of a numerical signal strength indicator instead of the standard signal bar. Since it’s filled with detailed statistics about cell towers, it is more than likely meant for engineers doing field tests or cell site surveys. If lovely terms like “Neighbor Measurements,” “Connected mode LTE Intra-frequency Measurements” or “Serving Cell Info” all sound like geeky gibberish, don’t worry, this menu is not really meant for average users. Once it’s successfully processed, it will display information about your iPhone’s cell connection, its quality and even your mobile IP address. This code opens up a secret menu filled with your iPhone’s hidden field test data.
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